www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 8387820298
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to successfully log in. This method eliminates the need for passwords or email verification, making it easier to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal and click on "send OTP" to receive a verification code. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to assist with shifting your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and use it without any problems. This should allow you to easily access and play the updated app.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. This means users can access their earned winnings but not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This variation in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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